Where to buy, warranty, dealer enquiries, product support, and marketplace availability — the most common questions, answered.
All five SHINOBI products are available on Amazon UAE today. Direct buy links are listed on our Where to Buy page. Noon, Carrefour and Shopify storefronts are launching soon — bookmark this page for updates.
SHINOBI products are covered by a standard manufacturer warranty against defects in materials and workmanship. Specific terms vary by SKU and channel. For marketplace orders, please reference your invoice. For extended cover, optional Salama Care plans are offered on Amazon listings. Detailed warranty terms will be published here shortly.
Submit a dealer enquiry on our Dealership page. Our wholesale team reviews qualified applications within two working days and follows up with pricing, terms and onboarding assets.
Reach out via the Contact form and select Product Support as the enquiry type. Include your order number (if any), the product, and a short description of the issue. We aim to respond within one working day.
Today: Amazon UAE (and Amazon Singapore for one SKU). Coming soon: Noon, Carrefour and Shopify. Each storefront link will appear on our Where to Buy page as it goes live.
Cross-border shipping depends on the marketplace policy. Amazon UAE typically ships within the UAE and select GCC destinations; Amazon Singapore has its own logistics. For bulk and international wholesale, contact our dealership team.
Yes. Send a short pitch via the Contact form, choose Press & Partnerships, and our team will reach out.
One short form, the right person on the other end.