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Have a question or need support? We're here to help. Reach out and our team will get back to you within 24 hours.

Contact Information

Email

hello@shinobi.ae

support@shinobi.ae

Location

Dubai, United Arab Emirates

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Frequently Asked Questions

What is the warranty period?

All SHINOBI products come with a comprehensive 2-year manufacturer warranty covering defects in materials and workmanship.

How do I claim warranty service?

Contact our support team via email or phone with your proof of purchase. We'll guide you through the process.

What is your return policy?

We offer a 30-day return policy. Products must be in original condition with all accessories and packaging.

Do you ship internationally?

Currently, we ship within the UAE and GCC region. International shipping will be available soon.

How can I become a dealer?

Visit our Dealers page and fill out the partnership application form. Our team will contact you within 48 hours.

Where can I buy SHINOBI products?

Our products are available on Amazon UAE and through authorized dealers. Check our "Where to Buy" page for details.